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Terms and Conditions

TERMS & CONDITIONS

TERMS OF SALE

  1. Governing Terms. THESE TERMS AND CONDITIONS GOVERN ALL SALES OF GOODS OR SERVICES BY WPInnova (“SELLER”) TO BUYER. SELLER AGREES TO SUPPLY THE ORDERED GOODS OR SERVICES ONLY UPON THE TERMS AND CONDITIONS CONTAINED HEREIN. SELLER’S ACCEPTANCE OF BUYER’S ORDER AND AGREEMENT TO DELIVER THE ORDERED GOODS IS EXPRESSLY MADE CONDITIONAL ON BUYER’S ACCEPTANCE OF SELLER’S TERMS AND CONDITIONS SET FORTH BELOW. IN THE EVENT BUYER’S PURCHASE ORDER INCLUDES TERMS AND CONDITIONS THAT DIFFER FROM OR ARE IN ADDITION TO THE FOLLOWING, SUCH TERMS AND CONDITIONS ARE EXPRESSLY REJECTED BY SELLER AND ARE NULL AND VOID.
  2. Definitions. As used herein, “Buyer” refers to the party who submits a Purchase Order to Seller and “Purchase Order” means the purchase order, electronic order or any other order submitted by Buyer.
  3. Confirmation. Seller’s commencement of the delivery of the goods and/or services ordered by Buyer and Buyer’s acceptance of such deliveries shall constitute a firm contract on the terms stated in Seller’s confirmation and these terms and conditions. After confirmation by Seller, Buyer’s Purchase Orders may not be subject to cancellation by Buyer except with Seller’s express written consent. Seller’s confirmation of Buyer’s Purchase Order is not subject to any other terms and conditions unless such terms and conditions are set forth in an agreement signed by both Seller and Buyer that reference and specifically amends these terms and conditions.
  4. Prices; Payment. Prices are based on costs prevailing at the time of Seller’s confirmation. Prices do not include, and Buyer is responsible for any applicable sales, use, value-added, excise and like taxes. All orders are subject to the approval of Seller’s Credit Department. Payment of Seller’s invoice is due within the payment terms approved by Seller’s Credit Department. The Seller’s Payment Terms is Net 30 days. The Seller’s credit department may, from time-to-time, approve a discount % for early payment term. Any early payment term will be communicated in writing to the Buyer. All new buyers will be subject to terms of Cash-on-Delivery unless waived by the Seller’s credit Department. Early payment discounts, if applicable, will be permitted only on payment by electronic funds transfer (EFT) or bank transfer received on or before early payment discount date. Seller may, at its option, impose finance, service and/or late charges on any past due invoice equal to the lesser of 1.75% compounded monthly (23.144% per annum) or the maximum rate allowed by law and, if Buyer fails to pay according to these terms and conditions, Buyer shall be liable to Seller for reasonable attorney’s fees and related costs of collection. If Seller deems itself insecure with Buyer’s ability to pay any invoice, Seller reserves the right to either withhold shipments or impose or revise Buyer’s credit limits and/or payment terms. For equipment and printed goods purchases, payment terms are as approved by Seller’s Credit Department and require deposits, prepayments, etc. title and risk of loss will pass to Buyer upon receipt by Buyer or its agent.
  5. Delivery; Title; Force Majeure. Unless otherwise specified in the confirmation, all deliveries of goods are FOB Seller’s facility. If delivery or pick-up is arranged by Buyer, then title and risk of loss will pass to Buyer upon receipt by Buyer or its agent. If the Buyer instructs the Seller to Ship and Invoice freight transportation fees via a) a carrier of the Buyers choice, or b) a carrier of the Seller’s choice then title and risk of loss will pass to Buyer upon receipt by Buyer’s agent FOB the Seller’s facility. If delivery is by the Seller, with no delivery charge invoiced to the Buyer, then title and risk of loss will pass to Buyer upon delivery to Buyer’s facility. Equipment is FOB Seller’s facility. All delivery dates are approximate, and Seller shall not be responsible for any damages of any kind resulting from any delay. Buyer agrees to accept partial or pro rata deliveries as full performance in the event Seller cannot fulfill an entire order. Seller shall not be liable for any default or delay in performance if caused directly or indirectly, by acts of God or a public enemy, governmental actions, riots, labour unrest, acts of terrorism, Force Majeure creates an inability of manufacturer to obtain raw materials, the bankruptcy of any supplier or any other cause whatsoever beyond Seller’s control. Orders below Seller’s minimum order requirement may be subject to additional shipping and handling charges.
  6. Limited Warranty. Seller warrants that, for a period of forty-five (45) days following the supply of the Product, the Product supplied by Seller to Buyer shall comply with Seller’s specifications for the Product as noted in Seller’s invoice; and be free of any material defect directly caused by Seller’s manufacture of the Product.
    No warranty is effective if (i) the goods are not stored or handled appropriately, (ii) the defect resulted from damages occurring after delivery, (iii) the defect was not reported to Seller in writing within forty-five (45) days after delivery, or (iv) the defect is observable at the time of delivery and is not reported upon delivery. THE FOREGOING WARRANTY IS EXCLUSIVE OF AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL OR IMPLIED, INCLUDING ANY WARRANTY OF PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUPERSEDES AND EXCLUDES ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS, MADE OR IMPLIED IN ANY MANUAL, LITERATURE, ADVERTISING BROCHURE OR OTHER MATERIALS.
  7. Limitation of Liability. SELLER’S LIABILITY TO BUYER ON ANY CLAIM OF ANY KIND, INCLUDING NEGLIGENCE, WITH RESPECT TO THE GOODS OR SERVICES DELIVERED HEREUNDER, SHALL IN NO CASE EXCEED THE PURCHASE PRICE OF THE GOODS OR SERVICES OR PART THEREOF THAT GIVES RISE TO THE CLAIM. IN NO EVENT SHALL SELLER BE LIABLE TO BUYER FOR ANY LOST PROFITS, SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, NON-DELIVERY, SERVICING, USE OR LOSS OF USE OF THE GOODS OR ANY PART THEREOF, OR FOR ANY CHARGES OR EXPENSES OF ANY NATURE INCURRED, EVEN THOUGH SELLER MAY HAVE BEEN NEGLIGENT.
  8. Indemnification. To the maximum extent allowed by law, Buyer must defend and indemnify Seller, its employees, officers, directors and agents against all sums, costs, liabilities, losses, obligations, suits, actions, damages, penalties, fines, interest and other expenses (including investigation expenses and attorneys’ fees) that Seller, its agents, officers, directors or employees may incur or be obligated to pay as a result of (i) Buyer’s negligence or willful misconduct; (ii) use, ownership, modification, maintenance, transfer, transportation or disposal of the goods; (iii) any infringement or alleged infringement of the intellectual property rights of others arising from Buyer’s plans, specifications (including Buyer’s trademarks and brand names) or production of the goods ordered by Buyer; and (iv) Buyer’s violation or alleged violation of any federal, provincial or local laws or regulations, including without limitation, the laws and regulations governing product safety, labeling, packaging and labour practices. Buyer hereby waives and releases Seller from all rights of contribution or indemnity to which it may otherwise be entitled.
  9. Returns & Claims. Returns on items purchased incorrectly by the Buyer within forty-five (45) days must be approved by Seller in writing, with an approved RGA# supplied to the Buyer, and are subject to restocking fees of 15% or minimum $25 and transportation fees. Any returned goods must be in resalable condition, unopened and with the sale receipt or invoice. Custom orders, printed goods or specialty goods cannot be returned. Claims for errors or shortage must be made within five (5) days after receipt of shipment failing which no claim may be made for errors or shortages in shipment. Claims for goods damaged in transit must be filed against the carriers and in no event or circumstance shall Seller be liable or responsible for goods damaged in transit. Non-Conforming goods – The Buyer shall notify, in writing, within forty-five (45) days their request to return the non-conforming goods. The Seller will evaluate the request and non-conforming goods against its stated material standards. If the return is approved an RGA# will be issued. No physical return of goods, or credit for approved goods, will be processed without issuance of an RGA# by the Seller to the Buyer. Transportation costs will be the Sellers responsibility.
  10. Equipment Installation; Technical Advice. Unless otherwise agreed in writing by Seller, Buyer assumes responsibility for the installation and maintenance of all purchased equipment. Seller may provide installation and on-site technical support and maintenance services available at Seller’s then prevailing rates.
  11. Tooling. All of Buyer’s tooling, goods and other property in Seller’s possession shall be fully insured by Buyer, and Buyer releases Seller from all liability for loss or damage to such materials caused by Seller’s negligence or otherwise. Seller may use or dispose of any such materials without liability to Buyer if such materials have not been used for one year or more.
  12. Infringement. Buyer agrees it will not copy, nor permit anyone else to copy, any goods or parts thereof, or any pattern, plan, drawing, specification, instruction or depiction thereof, without written approval of Seller, and that it will not knowingly, directly or indirectly, violate or infringe upon or contest the validity of any patent, license or other right of Seller pertaining to any of said goods. Where any goods are manufactured from patterns, plans, drawings or specifications furnished by Buyer, Buyer shall indemnify Seller against and save Seller harmless from all loss, damage and expense arising out of any suit or claim against Seller for infringement of any patent, trademark, copyright or other right because of Seller’s manufacture of such goods or because of the use or sale of such goods by any person. The terms of any Seller software license agreement submitted to Buyer with the goods are incorporated herein by reference.
  13. Security Interest. To secure payment for all sums due hereunder or otherwise, Seller shall retain a security interest in all goods and equipment delivered hereunder and these terms and conditions shall be deemed a security agreement under applicable personal property security statutes. Buyer authorizes Seller as its attorney-in-fact to execute and file on Buyer’s behalf all documents Seller deems necessary to perfect such security interest.
  14. Confidential Information; Use of Name. Buyer shall not use or disclose any of Seller’s trade secrets or confidential information, whether or not designated as such, except as required in connection with the use or resale of the goods. Buyer may not use any name, logo or trademark of Seller or its affiliates without the prior written consent of Seller or the applicable affiliate.
  15. Credit Investigations – The Buyer hereby consents and authorizes the Seller to make any investigation or inquiries of the Buyer as it deems necessary including, without limitation, conducting or obtaining any credit searches, reports or investigations of Buyer with any credit information or credit reporting agencies to evaluate the Buyer’s credit worthiness.
  16. Miscellaneous. The confirmation and these terms and conditions constitute the entire agreement between Buyer and Seller relating to the ordered goods or services. No modifications shall be binding upon the Seller unless in writing signed by Seller’s duly authorized representative. No modification of the confirmation of these terms and conditions will be effected by the acknowledgment or acceptance of other shipping instruction forms or any other document containing terms and conditions at variance with or in addition to these terms and conditions, all such varying or additional terms being deemed invalid. No waiver by Seller of any one breach or default by Buyer shall be deemed a waiver of any subsequent breach or default. The invalidity, illegality, or unenforceability of any one or more provisions hereof shall in no way affect or impair the validity, legality, or enforceability of the remaining provisions hereof, which shall remain in full force and effect. Buyer shall not assign any order or any interest therein without the prior written consent of Seller. Buyer agrees to assume responsibility for, and Buyer hereby unconditionally guarantees payment of, as provided herein, all purchases made by Buyer, its subsidiaries and affiliates. These terms and conditions shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable in that province, without giving effect to principles of conflicts of law. The parties have requested and agree that these terms and conditions and all documents relating thereto be drawn up in English. Les parties ont demandé que cette convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.